Frequently asked questions

Frequently Asked Questions

You may also have further questions such as:

How much does it cost?

You can review a brief overview of our standard packages, which come with fixed prices. And if you need some other add-ons, we'll quote for those too. Whichever package/add-on mix you choose, you will always know the cost in advance before you commit.

What package do I need?

Have a look at the standard packages on offer which should point you in the right direction. In any case, once we receive your request, we'll make sure that you have chosen the appropriate package for the complexity and size of your website. If you do need to upgrade at some future stage, that's easily addressed also.

How does it happen once I decide I want it?

When we receive your request form, and depending upon how much detail you have provided (the more the better), we'll assess the scope and complexity of the proposed site. We'll come back to you with any urgent or key questions and then we'll start building the draft site for your approval. We've provided a typical project outline but obviously this is tailored to each individual project.

What if I want help in writing the content?

No problem - we have no doubt that you are good at what you do, but for many clients, writing their website content can be difficult. We can help with this and will let you know the cost in advance for this service.

What about hosting and maintenance?

We strongly recommend that you use our website hosting service. This ensures that we have a stable home for your website and we take care of all of the administration on your behalf. This allows you to concentrate on running your business, rather than concerning yourself with the technical aspects of hosting.

Maintenance of your site falls into two categories. For all of the technical aspects we will take care of that if your site is hosted with us. If you need help with the maintenance of your website content we can do that for you also, and will let you know a fixed cost in advance.

What if I need other business support?

We work closely with a number of other agencies covering business consultancy, graphic design etc. and where applicable we can introduce these partners to help you with other aspects of your business.

What other websites have you created?

Take a look at our portfolio - the list is designed to show the depth and scope of sites created rather than a full list. We design everything from a small site updated annually, to a more complex site consisting of thousand of pages that is updated each week.

What are your terms and conditions?

Our terms and conditions are fairly standard (albeit a bit wordy!), and as long as your site does not include an illegal activity or gambling you shouldn't have an issue.